MONA's CV
MONA ZEYAD ALSHAIKH
Insurance & Healthcare Sales | Business Development | Clinical Pharmacist
Profile summary
Strategic Insurance & Healthcare Sales Executive with 12 years shaping business development and clinical operations outcomes. Trilingual in Arabic, English, and Spanish, bringing robust GCC experience across insurance underwriting, pharmaceutical distribution, and key account management. Known for driving commercial growth, negotiating strategic partnerships, and managing end-to-end supply chain logistics. Committed to delivering operational excellence and maintaining regulatory compliance across complex healthcare and financial markets.
Career highlights
Insurance Sales And Underwriting: Generated insurance sales of 600,000 per month across multiple company branches while directing underwriting workflows and sales execution to meet commercial objectives.
Supplier Partnerships And Distribution: Secured Approved First-Line Supplier status with pharmacy networks by negotiating partnership agreements and managing provincial distribution networks and supply chain logistics.
Pharmacy Operations And Care: Governed purchasing, pricing, inventory control, and regulatory compliance while delivering clinical care to patients and maintaining medication safety systems.
Key skills
Professional experience
Reports to regional leadership while directing daily business operations, guiding underwriting workflows across company branches, and steering client relationship management to meet commercial objectives.
- Generated insurance sales of 600,000 per month across multiple company branches, consistently meeting and exceeding assigned targets in 2023.
- Sold consultatively by combining underwriting knowledge with client needs analysis, recommending coverage, preparing quotations, and closing with speed and accuracy.
- Managed the full underwriting workflow behind every sale, including application processing, policy documentation, and risk assessment records.
- Maintained customer records in insurance management systems and produced regular sales and operations reports for management review.
Shaped sales operations and supply chain logistics for an online wellness platform and a medical warehouse, steering procurement, cross-border imports, provincial distribution networks, financial operations, invoicing, pricing calculations, profit-margin analysis, and inventory reconciliation.
- Secured Approved First-Line Supplier status with pharmacy networks by negotiating partnership agreements and obtaining management buy-in.
- Created customized product bundles and promotional offers tailored to client requirements, driving an increase in repeat purchase rates.
- Recruited, trained, and coached the sales team on product knowledge, selling techniques, and customer service standards through ongoing performance management.
Steered business operations and clinical care delivery while maintaining full profit and loss accountability. Governed purchasing, pricing, inventory control, regulatory compliance, and personnel functions within the healthcare practice.
- Negotiated supplier terms to protect margins while keeping stock availability high.
- Designed and delivered structured training on pharmaceutical practice, patient care standards, and clinical competencies for students and junior pharmacists.
- Implemented medication-safety, storage, and documentation systems, maintaining regulatory compliance.
Managed controlled substances inventory and narcotics documentation in strict regulatory compliance. Maintained stock organization and prepared purchase orders to support pharmacy operations.
- Dispensed prescriptions with accuracy while counseling patients on medication use, side effects, and contraindications.
Education
Languages
Arabic · Native
English · Fluent
Spanish · Basic